Fulkrum

Legal

Terms of Service

Effective July 6, 2026

1. Agreement to these terms

These Terms of Service (“Terms”) are a binding agreement between you and Aicounting, Inc., the maker of Fulkrum (“Fulkrum,” “we,” “us”). By creating an account or using thefulkrum.com or our signed-in application (together, the “Service”), you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business, you represent that you are authorized to bind that business, and “you” includes that business.

2. The Service

Fulkrum provides an AI-assisted back office for small businesses, which may include business formation support, bookkeeping, financial reporting, payroll coordination, sales and income tax support, compliance reminders, document storage, and AI-assisted features. Specific services available to you depend on your plan and engagement. We may add, change, or discontinue features over time.

3. Eligibility and your account

You must be at least 18 years old and use the Service for business purposes. You agree to provide accurate, current, and complete information and to keep it updated. Sign-in uses one-time codes sent to your email: you are responsible for maintaining control of that email account and for all activity under your Fulkrum account. Never share a sign-in code — we will never ask for one.

4. Professional services; not legal or investment advice

Bookkeeping, tax, and formation work is performed based on the information and documents you provide. Content generated by the Service — including outputs of AI-assisted features such as entity recommendations or transaction categorizations — is provided for informational purposes and is not legal, investment, or financial advice. Complex or unusual situations may require a licensed professional, and we may refer you to one. You are responsible for reviewing and approving filings, reports, and transactions before they are finalized.

5. Your responsibilities

  • Provide timely, accurate, and complete information — our work product is only as good as the records you give us.
  • Review items we ask you to approve (such as imported transactions, filings, and returns) and tell us promptly if something is wrong.
  • Use the Service only for lawful business activity, and comply with the tax and regulatory obligations that apply to your business.
  • Keep your sign-in email secure and notify us immediately of any unauthorized use of your account.

6. Fees and payment

Paid services are billed at the prices presented when you subscribe or sign an engagement, plus applicable taxes. Payments are processed by our payment providers (including Stripe). Unless otherwise stated, subscriptions renew automatically until canceled, and fees for services already performed are non-refundable. We may suspend services for accounts with unpaid balances after reasonable notice.

7. Third-party and financial services

Portions of the Service rely on third parties — for example, payment processing and financial services provided by Stripe and its banking partners, email delivery, and AI processing. Your use of those capabilities may be subject to the third party’s own terms, which we will make available where required. Fulkrum is not a bank; any banking services are provided by licensed financial institutions. We are not responsible for third-party services we do not control, but we choose providers carefully and pass data to them only as described in our Privacy Policy.

8. Acceptable use

You agree not to:

  • Use the Service to violate any law, including money-laundering, sanctions, and tax laws, or to misrepresent financial information.
  • Access another user's account or data, probe or breach our security measures, or interfere with the operation of the Service.
  • Upload malicious code or content you do not have the right to use.
  • Resell, scrape, or reverse-engineer the Service, or use it to build a competing product.

9. Your content

You own the information and documents you provide. You grant Fulkrum a limited license to host, process, and display that content solely to provide and improve the Service, including processing by the service providers described in our Privacy Policy. You are responsible for having the rights to the content you upload. Upon termination, you may export your documents and data during a reasonable wind-down period.

10. Our intellectual property

The Service — including its software, design, and branding — is owned by Fulkrum and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your business while these Terms are in effect. No other rights are granted.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, FULKRUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FULKRUM WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

13. Indemnification

You will indemnify and hold Fulkrum harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Service in violation of these Terms, or your violation of law or the rights of a third party.

14. Termination

You may stop using the Service and close your account at any time by contacting us. We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us, or if we discontinue the Service (with reasonable notice where practicable). Sections that by their nature should survive — including fees owed, disclaimers, limitations of liability, and indemnification — survive termination.

15. Governing law and disputes

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-laws rules. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally by contacting the other. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Nebraska, and each party consents to their jurisdiction.

16. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

17. Contact

Aicounting, Inc. — support@thefulkrum.com